News & Views

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News

NHS England publishes guidance on reducing ‘did not attends’ in outpatient services

NHS England has published guidance detailing how trusts can reduce instances of ‘did not attends’ (DNAs) for outpatient appointments. RCOphth Policy Advisor David Murray summarises what’s in the guidance, how it might affect ophthalmology services and what else is needed to tackle outpatient backlogs in ophthalmology.